Website Privacy Policy
Effective Date: 6/1/2026
Website: csgcyber.com
Business: Credence Solutions Group, LLC
Credence Solutions Group, LLC (“Credence Solutions Group,” “CSG-Cyber,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit csgcyber.com, submit information through our website, or otherwise interact with us online.
This Privacy Policy is intended for website use only. It does not replace any separate privacy terms that may apply to client engagements, contracts, services, products, portals, or other business relationships.
1. Information We Collect
We may collect information directly from you, automatically through your browser or device, and through third-party technologies used on our website.
A. Information You Provide to Us
When you use the contact form on our website, we may collect:
- First name
- Last name
- Email address
- Any information you choose to include in the “Tell Us What You Are Looking For” message field
You should avoid submitting sensitive personal information, confidential business information, credentials, security incident details, regulated data, or other highly sensitive content through the website contact form unless we have specifically instructed you to do so through a secure channel.
B. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website or source
- Pages viewed
- Time spent on the site
- General usage and interaction data
- Approximate location derived from IP address
- Cookie and similar technology identifiers
This information helps us understand how visitors use the website, maintain website performance, improve website content, and protect the website from misuse or automated abuse.
2. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files placed on your device when you visit a website.
Based on the website scan information provided, csgcyber.com uses the following categories of cookies:
A. Necessary Cookies
Necessary cookies support basic website functionality, security, and technical operations. These may include:
| Cookie | Domain | Purpose | Duration |
|---|---|---|---|
__cf_bm | .csgcyber.com | Used by Cloudflare to support bot management and protect the website from automated or malicious traffic. | Approximately 1 hour |
wpEmojiSettingsSupports | csgcyber.com | Used by WordPress to determine whether a visitor’s browser can properly display emojis. | Session |
These cookies are generally required for the website to function properly and cannot usually be disabled through our website.
B. Analytics Cookies
Analytics cookies help us understand website traffic and usage patterns. These may include:
| Cookie | Domain | Purpose | Duration |
|---|---|---|---|
_ga | .csgcyber.com | Used by Google Analytics to distinguish users and collect visitor, session, and campaign analytics data. | Approximately 1 year, 1 month, and 4 days |
_ga_* | .csgcyber.com | Used by Google Analytics to store and count page views and related analytics activity. | Approximately 1 year, 1 month, and 4 days |
Analytics cookies may collect information about how visitors interact with the website, including pages visited, traffic sources, and usage patterns.
3. Third-Party Services and Tracking Technologies
Our website may interact with third-party service providers that help us operate, secure, and analyze the website.
This site may use:
- Google Analytics
- Google Tag Manager
- Alphabet / Google-related domains
- Cloudflare
- WordPress-related functionality
These third parties may collect or receive information through cookies, tags, scripts, or similar technologies. Their use of information is governed by their own privacy policies and terms.
Google Analytics may collect information about website usage and may associate that information with other data depending on Google’s own practices and your settings. You can learn more about Google’s privacy practices by visiting Google’s Privacy Policy and Google Analytics-related privacy resources.
You may also be able to manage certain Google advertising and analytics preferences through your Google account, browser settings, or available opt-out tools.
4. How We Use Information
We may use information collected through the website to:
- Respond to inquiries submitted through the contact form
- Communicate with you about services, products, or business opportunities
- Operate, maintain, and improve the website
- Understand how visitors use the website
- Monitor website performance and functionality
- Detect, prevent, and respond to security incidents, fraud, abuse, or unauthorized activity
- Protect our rights, systems, users, and business operations
- Comply with legal, regulatory, contractual, or compliance obligations
- Maintain internal records related to inquiries and communications
We do not use the website contact form to collect payment card information, account credentials, or sensitive security data.
5. How We Disclose Information
We may disclose information in the following circumstances:
A. Service Providers
We may share information with vendors and service providers that support our website, analytics, hosting, security, communications, or business operations. These providers may include website hosting providers, analytics providers, security providers, and cloud infrastructure providers.
B. Legal and Compliance Purposes
We may disclose information if we believe doing so is necessary or appropriate to:
- Comply with applicable law, regulation, subpoena, court order, or legal process
- Respond to lawful requests from public authorities
- Protect our rights, property, systems, or business interests
- Investigate or prevent fraud, abuse, security incidents, or unauthorized activity
- Enforce applicable terms, contracts, or policies
C. Business Transactions
If we are involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred or disclosed as part of that transaction.
D. With Your Direction or Consent
We may disclose information when you direct us to do so or when you otherwise consent.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, improving the website, complying with legal obligations, resolving disputes, and enforcing agreements.
The retention period may vary depending on the nature of the information, the purpose for which it was collected, legal requirements, and operational needs.
Cookie retention periods vary by cookie. For example, some cookies may expire at the end of a session, while Google Analytics cookies may remain for approximately 1 year, 1 month, and 4 days unless deleted earlier by the user or browser.
7. Your Privacy Choices
Depending on your location, browser, and applicable law, you may have certain choices regarding your information.
A. Contact Form Information
You may choose not to submit information through the contact form. However, if you do not provide requested contact details, we may not be able to respond to your inquiry.
B. Browser Cookie Controls
Most browsers allow you to block, delete, or manage cookies. If you disable cookies, some website features may not function properly.
C. Analytics Controls
You may be able to limit analytics tracking by adjusting browser settings, using privacy extensions, configuring device settings, or using analytics opt-out tools where available.
D. Email Communications
If we send you marketing or promotional communications, you may opt out by following the instructions in those communications or by contacting us. We may still send non-marketing communications related to business inquiries, transactions, security, or legal matters.
8. State and Regional Privacy Rights
Depending on where you live, you may have privacy rights under applicable laws. These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request information about how personal information is used or disclosed
- Opt out of certain processing activities, where applicable
- Withdraw consent where processing is based on consent
- Appeal a privacy rights decision, where applicable
To exercise privacy rights, contact us using the information listed in the Contact Us section below. We may need to verify your identity before processing your request.
We do not knowingly sell personal information collected through the website. We also do not knowingly use website contact form submissions for cross-context behavioral advertising. However, third-party analytics and tag technologies may involve data collection by third parties, as described in the cookies and third-party services sections above.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the website. However, no website, network, system, or method of transmission is completely secure.
You should not submit confidential, classified, regulated, proprietary, sensitive, or security-critical information through the website contact form unless we have provided you with an appropriate secure submission method.
10. Children’s Privacy
Our website is intended for business and professional audiences. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
11. External Links
Our website may contain links to third-party websites, services, resources, or content. We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of any third-party websites you visit.
12. International Visitors
If you access the website from outside the United States, your information may be processed in the United States or other jurisdictions where we or our service providers operate. These jurisdictions may have privacy laws that differ from those in your location.
By using the website or submitting information to us, you understand that your information may be transferred to and processed in the United States or other jurisdictions as permitted by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.
Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated Privacy Policy.
14. Contact Us
For questions about this Privacy Policy or to submit a privacy request, please contact us at:
Credence Solutions Group, LLC
Website: csgcyber.com
Email: help@csgcyber.com
You may also contact us through the website contact form, but please do not submit sensitive, confidential, or security-critical information through the form.